• All collections must be booked in advance. We will be unable to arrange one for you on the day of the collection.
  • To arrange a booking we require the postcode and full address of the collection.
  • We are unable to guarantee a specific time for the collection. It is your responsibility to make sure a proper person is at place to supervise the collection.
  • All items are expected to be bagged up and be in good re-usable condition. Our drivers reserve the right to refuse any unsuitable items.
  • Your bags do not need to weigh 10 kg exactly. The weight of all the bags will be totalled and you will be paid accordingly.
  • Please check your weights and cash paid out on the spot. We will not accept any claims after the driver has left.
  • We do not take responsibility for the bags left outside irrespective of whether you are or are not at place.
  • You are free to spend the funds raised from collection whichever way you like. There is no obligation to donate a part or all of it to charitable organisations.
  • Our drivers carry IDs, wear Cash4Clothes uniform and drive vans with Cash4Clothes signs on the sides.