• What do you do with the clothes?
  • All items will be sold to the third world countries. Mostly in Eastern Europe, it can also be countries in Africa or Asia.
  • What do you accept? Click here to see the list .
  • Is Cash 4 Clothes a charity?
  • Cash 4 Clothes is not a charity.
  • Can you specify the time for a van collection?
  • Unfortunately, due to the number of customers we are not able to specify the time when the driver calls, unless it is a Funds4School collection where different rules apply.
  • Do you accept used perfumes and cosmetics?
  • All perfumes and cosmetics can be partly used or unused.
  • Do I need to separate clothes and shoes?
  • No, it is not necessary.
  • Can I leave my bags outside?
  • Yes, you can. If you leave your bags outside our driver will post money through your letterbox. Please note you are doing so at your own risk. We cannot take responsibility if the bags get stolen.
  • What price do you pay for my second hand textiles?
  • The rate you get is indicated on your leaflet or other advertising material you should have received.
  • Can I get a better price if my clothing is brand new or it is designer clothes?
  • Sorry, we do not give separate prices.
  • Can you return my bags?
  • You can get your bags back while the driver is still at your place or you are still at one of our branches. If the driver or you have already left, we will not be able to return the bags.
  • Can I refuse to sell my items?
  • Yes, you can provided our driver is still at your address or you have not left one of our branches.
  • Do all the items have to be clean and ironed?
  • All items must be clean in a reusable condition, but it is not necessary to iron them before putting into the bags.